9 To make it easier to connect and move around your home, we’ll make your Booster’s WiFi network name and password the same as your Hub. On the Hub5 sticker. Options. DL14 post co. Hub 4 Flashing Blue light L8tonn. I checked my landline phone and message displayed said "Line cord error, please check" I have not done anything to any part of the phone line cable so I do not understand what is going on. If the power button is flashing amber your hub is in recovery mode. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. Had my Internet completely drop. no idea what any of this means , will test the speed of wifi today when gaming Hold the pinhole reset button for 10 seconds on the back of the Hub. My Virgin Media App. Joining in. Flashing white light: When the Hub is booting up, it displays a flashing white light. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. I have had a technician come to try and fix - 5381631. You can use the Virgin Media Connect app to run a super-intelligent WiFi home scan. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). Users should wait for at least 5 minutes for the boot-up process to. White power light is on and Ready light is off. If you are with Virgin Media with a Hub 5 then check out our guide. We have both ethernet and wifi devices - my desk / laptop is via ethernet as are two smart TVs, phones, ipads etc are wifi and a mix of 5Ghz and 2. Equipment activation on 0800 953 9500. Same issue as. Flashing White. Virgin Media customers do this when their Wi-Fi doesn’t work properly. The orange light on Virgin Media Hub 3 indicates a problem with the internet connection. When phoning choose the option to report a fault, then ignore all the options offered and you should then be placed into a queue. White light on. We would like to show you a description here but the site won’t allow us. It's 0800 953 9500 and you will need the Hub serial number/MAC address from the barcode sticker, and your account number. The SSIDs must be the same and broadcast enabled. 1 ACCEPTED SOLUTION. hub4 light goes from solid white to flashing white. 1 – Between the modem and the router, disconnect the Ethernet connection. When the power light is solid white, it indicates that the hub is on and working correctly. I try to log onto the Hub 4's web server page (via wifi, or wired connection) and it hangs after logon. In Router Mode the power light should be white. 6. This can last for anywhere up to 10 minutes, before a dimmed white light indicates that it’s ready. Green power light is flashing and WiFi light is green. This has been going on for many weeks now and appears to be a problem with the Hub, rather than anything else. Green Light. After a few minutes the pod with two Ethernet port starts flashing blue, the other pod with one Ethernet port continually flashes white, neither of the ports connect to the new hub 5. All Rights Reserved Options. Manage Your. Flashing White – Booting/Connecting; Stable White – Connected; Flashing Red -telephone connection issue When you first plug the mesh WiFi Pod into a socket, the light should turn solid for a moment, then slowly pulse as it connects to the WiFi Hub. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. on 29-12-2022 23:18. As per headline noticed that the internet is a bit hit and miss. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. flashing green arrows on virgin hub 3. It normally is not a hub problem, but a VM cable/cab/network problem. Read the article. 0I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. I have had a new Hub 5 fitted for just 2 weeks now. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). Just joined and setup the new hub but it just flashes red. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). Options. Red flashing LED means no connection to VM network: Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. . The pod appeared to work ok for a few weeks but now for the last week or so it keeps disconnecting and has a flashing white light. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. but ive noticed quite often the hub will go from a solid white light to a flashing white. 6 You can now unplug the larger . . HUB 4 broken. If you're worried, flick back to router mode, see what colour it is when it comes back on line. This should flash when the Hub powers-up, it then stays green for a couple minutes before tuning off completely. Press and hold the WPS/Virgin Media button on your Hub until the lights start. The Hub should now operate. Running the diagnostics and it says the cable is. Blue flashing light happens during the provisioning stage on a reboot. Hub 5 Flashing Red Light. Here is a handy guide to the light on your Hub 5. A flashing red light on your Virgin Media Super Hub could indicate a problem with your broadband connection or a loose connection in your wall socket. If you’re using a splitter, make sure that’s firmly connected, too. Otherwise nothing has changed. The l white light started flashing a few days ago, and today the wifi dropped as the light started flashing green. I have been on the website many times following the reeboot. 0 has got a constant orange light and our internet is working intermittently. Hi all, I got my service installed on Tuesday and has been working great. I even left it off by the wall overnig. Options. If it's. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. In either Mode the red power light is an indication of over heating and most not be ignored. Internet Light. Virgin Media Hub 5 Light Status Overview. HUB 4 broken. 1 from a browser?. . The slow pulsing typically lasts up to 10 minutes before turning off when ready. Might have to try that for a few minutes, and try it both quickly and slowly. Unfortunately the WiFi pod has stopped working. No service fault in my area and I’m still connected only received this hub last month after previous issues with virgin connection. This morning, after telling Virgin how bad it is, they suggested I rebooted my modem. Received an intelligent WiFi Pod a couple of days ago, has been plugged in to different locations and distances to my router but the white light keeps blinking and it doesn't connect to my Hub 4. Users should wait for at least 5 minutes for the boot-up process to. Turn the power switch off on the back of the Hub. . Browse Virgin Media Virgin Media Community. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. If the power button is steady amber, it has a power issue, call Sky for help. I have made sure every connection is fitted properly and even tried multiple Ethernet ports (just in case). Call the equipment activation number they may be able to help. Are there any tests that forum staff can run to check whether the router is working correctly. Are there any tests that forum staff can run to check whether the router is working correctly. Allow the update to finish, and the light should turn solid white afterwards. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update. From what I understand it’s trying to do a firmware update but it’s stuck in a loop. If you’re using a splitter, make sure that’s firmly connected, too. If the power button is steady amber, it has a power issue, call Sky for help. Aware that this could be a software update, I left it for a few hours. So looks like it's something specific to my home connection. Sorry to hear that you're having concerns with the flashing light on your hub 5. The front LED lights on the Hub 5 display its status: Solid Green – Running correctly. Find your router’s power button and press it to do this. Constant flashing white light. Click on enter and next. If that fails: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. 0. We've had a look at our systems from here and cannot find anything that explains the issues you're having. on 06-12-2021 12:09. Hi Prg21, Thank you for your post and welcome to the forums. I’ve recently upgraded from a hub 3 to a hub 5. Replace virgin media hub 3. See where. Solid orange light on white hub. Avonline installed all the external wiring about a week before but the 2 white boxes inside my house were installed by virgin media. hub4 light goes from solid white to flashing white. Remember: Once the Hub is reset, it will. If the light is red, it means there is an issue with your internet connection. The WiFi Booster will start copying your Hub’s details. Virgin Phone Switchover. how to turn off or down the led ring on a virgin router hub 4 How to login == referral code get £50 off= 4 flashing blue and no internet! Hi, just found out I am having troubles with my internet connection! in the afternoon there was a small blackout in the area, lasted less than a second (I was at work), but when I came home internet seemed to work just fine. 1. Call equipment activation on 0800 953 9500. But the light is Amber. When you first turn the Virgin Media Hub on it will show a solid white light for around 60 seconds, it is also the white power light of your Virgin Media Hub. Check in 2 places. The WiFi Booster will start copying your Hub’s details. If you’re unsure about why this is, it is likely due to a loose connection in your home. WiFi Light : Solid Green: WiFi is on. Only had the wifi in a few weeks i have the hub 5 and is constantly flashing red wifi has been on and off for past 3 days, been working maximum. It will have no bearing on any other problems, you need to look elsewhere. Tried reseting multiple times but that didn't work. Virgin Media Hub 3. Best done from a wired connection. This can happen after a software upgrade. Checked all connections. Didn’t work at all. TV on the go. Broadband. The hub flashing red light. Still no message in box from you. _____________. Replace virgin media hub 3. This flashes during set up, and then stays green for 2 minutes when you're done. Enter your admin name and password. White power light is on and Internet lights are blue. 0 provides essential information about the device’s power status. QuickStart, set up and connections. Flashing red light on box on wall in QuickStart, set up and connections yesterday WiFi pods, one flashing blue, one flashing green in Networking and WiFi yesterday Wi-Fi pod not connecting to new hub 5 router in Networking and WiFi yesterdayHub 5 flashing green light continuously. I work from home so it is so important to try find a solution quickly! I have checked the status in the area and there are no issues. Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. A flashing red power light signals that there’s an issue that needs addressing. The wifi was working fine all day and me and my boyfriend was watching tv and it said we were experiencing buffering and then the wifi cut off so we tried everything to reconnect it we went onto diagnostic and it said the hub couldn’t connect to the wifi. still getting flashing orange light but on the app it looks like it allows things to connect do I just continue with flashing orange light and cancel. Hub 4 Booting Up. Share with friends. So you've got nothing to lose by trying unplugging and replugging the DC power jack repeatedly, and seeing if that works. We would like to show you a description here but the site won’t allow us. The light should turn solid for a moment when you first switch on the WiFi Pod (white). Engineer came out. We would like to show you a description here but the site won’t allow us. This morning found I had no internet connection. I followed all the instructions to restart and reset the hub 5 still i see flashing red light. Hi @Bull76, Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're seeing a yellow flashing light on your Hub! I've taken a look at our systems and I can see some issues with both Upstream and Downstream power levels. This could mean that you have a bad connection in your home. Flashing white light: When the Hub is booting up, it displays a flashing white light. Although the LED on a hub3 should be white the cheap LEDs used can be anything from white, to yellow, to orange. 2 Internet Light. Green power light is flashing and WiFi light is green. Forum; Apps. Hub disconnects. LeeReset my hub 4 as suggested my VM staff on a call, now it is sitting alternating between flashing blue and flashing white. Wait a few minutes for the Hub to clear its settings and reboot. Checked all connections. The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. No matter what I do the original pod won’t connect to the hub wirelessly. Hub 5 red light. Please try the following exactly as typed. The Virgin Media Hub might not work for you, so you might need to install a stand-alone WiFi router. The Virgin Media Hub 5 light at the front let's you know what is g. It will illuminate when your Hub’s wireless network activates. Regardless of the reason for the red light, this will need looking into further, in the meantime can you try this for me: • Turn the power switch off on the back of the Hub. 1 Power Light. Hub disconnects. Bottom – WLAN (green/blue). We would like to show you a description here but the site won’t allow us. There's no official status of an orange light on the Hub 3. Flashing red light on box on wall in QuickStart, set up and connections yesterday WiFi pods, one flashing blue, one flashing green in Networking and WiFi yesterday Wi-Fi pod not connecting to new hub 5 router in Networking and WiFi yesterday Hub 5 flashing green light continuously. This means the Hub is on, but your WiFi isn’t. Tried and followed all of the instructions but it's still red. Switch on the power button. Check the Hub Power Supply. Had my Internet completely drop. There's no official status of an orange light on the Hub 3. and tells you of more local issues down to street cab/ postcode level. Keep phoning Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. It is booting up and should be ready in 5 minutes. Mark as New; Bookmark this message; Subscribe to this message;. I did two reboots and gave it 15 minutes each time, to be sat still to blue flashing IPv4 0. Unplugged it and tried again, same problem, reset it, same problem, unplugged absolutely everything, still white flashing light. 2. 4 to 2. Not any SSID’s being broadcasted. 0. Virgin media wifi booster problem. I got the green power light flashing and WiFi light is green. This flashes during set up, and then stays green for 2 minutes when you're done. - checked all cables, switches etc for loose connections. I received a Wi-Fi pod in the post around a week ago now and I’m having issues connecting it to the hub 5x. Flashing arrows doesn't always mean no connection. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. Changed the router, everything was fine. If you’re using a splitter, make sure that’s firmly. 0. Re: Hub 4 red light and no rf signal. Virgin Media has recently released a new Super Hub for customers with O2 and Virgin Media services- the Super Hub 5, which is an excellent upgrade over the older routers in the Virgin Media Super Hub range. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Not responding anymore. Hub 5 blinking green base light. on 18-02-2023 11:16. Any advice guys. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. Switch on the power button. If you’re using a splitter, make sure that’s firmly connected, too. Virgin Phone Switchover. From top to bottom, this is what the other lights on the Super Hub mean: The “Traffic” light: If this is twinkling blue or green, everything’s working. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. Solid white (full brightness): When you first turn the Hub on it’ll display a solid white light for just over a minute. When it’s in modem mode, it’ll be magenta (pink). 2 – Wait for 1 to 2 minutes. on 07-01-2023 14:46. Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. 1 ACCEPTED SOLUTION. 0. Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. 9 To make it easier to connect and move around your home, we’ll make your Booster’s WiFi network name and password the same as your Hub. We are having to switch the Hub off and on numerous times a week, sometimes several times a day. The SSID must be password protected. Reading other posts, I know I need a new modem. No internet, the hub red. The faq says: This means the Hub is on, but your WiFi isn’t. Options. The Virgin Media Hub lights can tell you a lot about its status. Think streaming in Ultra HD, grabbing that game update. Logging into the advanced settings (IP address in browser) says internet has registration failure. During setup: If the Pod light is blinking quickly, it’s working hard to improve your WiFi. Tuning in. 0 upright Your Hub works best when it’s standing on its base, lights facing into the room. no idea what any of this means , will test the speed of wifi today when gamingHold the pinhole reset button for 10 seconds on the back of the Hub. Sorry to hear about this! Just to clear things up here - the White box in - 5213380At the time of writing all Virgin Media broadband packages slower than its flagship Gig1 (1Gbps) broadband package come with its Hub 3 router. After it, navigate to the Admin settings and restart your Virgin Box. on 19-09-2023 03:59. This means the hub has power to it, however, it isn’t getting WiFi signal. HUB 4 Bricked - Solid white light. ughugh. Options. Are you in Router Mode or Modem Mode ? In Modem Mode the power light should be magenta. installed the new hub 5 from hub 4 due to package change . We would like to show you a description here but the site won’t allow us. The Power light is blinking green and a green WiFi light: If your WiFi isn’t working but the Hub is on, there may be a loose connection in your home. All connected. We recently moved into our new house and have signed up with Virgin Media for our WiFi. I have tried a pinhole reset twice now but the light remains orange. Base LED This should flash when the. Red light on hub 3. Keeps flashing a white light. Switch on at the mains socket. You will see a solid white light ring if you have a Hub 4. It may be the Pod just needs to be re-activated. Dear Reece carried out a factory reset and got both 2g and 5g working renamed ssid to my old so all my devices reconnected but pod still going offline breathing green led. It’s white when everything is working as it should. I've had a look this end and can see some issues affecting your line, which will re. Back online seemingly at random 40 minutes later. Checked with Virgin Media site (and the automated telephone line) both saying there are no issues in the area, but when you connect to the Hub. on 13-06-2023 11:34. If you’re using a splitter, make sure that’s firmly connected, too. button and unplugged and turned off at mains and every time it just goes back to a blue flashing light after a green flashing light. on 31-12-2022 12:53. I reset and then it worked for a short while - 5197352Hi Just move into a new house and received a new broadband installation kit today and having some issues after plugin the hub. 4 – Connect the router’s power cord and turn both of them on. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team. The red ight has been on constantly for 12 months. Anyone got the same in the area?Check your Hive Hub is placed correctly by following the guide here. Options. Select Apply changes. It’s been 4 hours but. Restart the hub. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. It might flash or change colour when you first turn the Hub on or after a restart. Turn on the router after completing the above steps and observe if the Power Light continues to flash green. We live on a bungalow so all ground level pods. Regards . Hi all, thanks for contacting us to let us know that you are seeing issues with the WIFI pods disconnecting. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. on 01-10-2021 16:55. Hi all, I got up this morning to be greeted with my Hub 4 rebooting, thought that’s fine must be updating. If you know how to exit the modem mode, do it. Flashing White. the router has a stable green wifi symbol but the internet symbol underneath is flashing green continuously, the same symbol also flashing on tv box. Hi There, My Hub 3 has a White/yellow stable light (not flashing). WPS Button (WiFi Protected Set Up) This can be used in conjunction with WPS enabled wireless devices to connect to your home network. Networking and WiFi. . 0 with NETGEAR R8000 Nighthawk X6 but keep VM LAN ports for TV etc in Networking and WiFi yesterday; No internet - Green flashing internet light in Networking and WiFi yesterday; Hub 4 issues in Networking and WiFi Sunday; VM booster stopped working in Networking and WiFi SundayRed power light on the Virgin Media Hub 3. It can take two resets, lasting 15 - 20 minutes in total, to regain connectivity. Wait a few minutes for the Hub to clear its settings and reboot. the hub started flashing blue and wouldn’t stop we’ve reset. Everything internal was installed on the 14th of December 2022 by a virgin media engineer. on 07-04-2023 17:12. White light on - Page 2 - Virgin Media Community - 5030957. In Modem Mode the power light should be magenta. This lasted until around 8pm where it turned green and started flashing again - by which time I'd cancelled the appointment with the engineer - so once again I'm stuck without internet. No issues in area currently. Or buy a Mifi home router open to any network (~£50) and then get a data SIM - look at Smarty - for an example. It is important to check out our full article on Virgin Media router lights if you are experiencing problems with white lights, where you notice that the light is white, or if you are experiencing flashing power lights other than having your router flashing green. Reply. Have followed the instructions to the letter on set up and it is not working. On our wavelength. Whenever connecting to my work-VPN, the entire router will experience intermittent outages, affecting not only the work laptop but anything connected via wifi. 1 ACCEPTED SOLUTION. Flashing Red: Uh-oh, there’s a problem. Steady White: The hub is fully. 1 ACCEPTED SOLUTION. Thanks. Use a pen to press the reset button, and hold it for 10 seconds. No downtime reported in our area either. We would like to show you a description here but the site won’t allow us. Switch the hub back on at the power. I checked my router and it has a flashing blue light. I got a new Hub 5 today and my existing WiFi Pod can't connect to it (constant blinking white light). In either Mode the red power light is an indication of over heating and most not be ignored. Users should wait for at least 5 minutes for the boot-up process to complete. Logging into the advanced settings (IP address in browser) says internet has registration failure. Browse Virgin Media Virgin Media Community. 0 Kudos. See full list on routerfreak. All my cables are. Flashing white light: When the Hub is booting up, it displays a flashing white light. Any attempt to reset or hard reset it have failed and. We would like to show you a description here but the site won’t allow us. Hi . Stignasty2. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. That's the 4th disconnect while I have been using it, since i. WiFi Pod flashing red. Hi anais834, Welcome to the community and thank you for posting. Green flashing base light for hours, no internet. I also wrote a full article about Virgin Hub 5 issues and the LED lights for common issues. I had Internet working fine on the old hub wich was the hub 3, when i plugged in the hub 5 my devices say connected without internet and also no devices connected by ethernet are working either the light on the hub. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be. Once your new Booster is. WPS/Virgin Media button on your Hub until the lights start blinking. Just connect to the Hub, tap ‘Start the scan’ then let the app take you through the rest.